MCSAR Utilizes New Web-Based Dispatch App

Post date: Aug 30, 2013 5:15:25 AM

IamResponding.com (www.iamresponding.com) is a web-based system which saves critical time for Manatee County Search & Rescue when responding to emergencies. After receiving a dispatch notification, MCSAR responders speed dial one number on their phone. Responders are immediately connected to an automated telephone system for a call that lasts only seconds. On one simple computer screen (accessed through any computer with internet access), MCSAR team leaders and dispatchers immediately see who is responding, their level of certification/qualification, the time that they are responding, and where they are responding (station or scene). No one needs to answer any telephone or radio calls from any responders, and no software had to be purchased or installed. With IamResponding.com, no more time is wasted waiting for members who are not responding, reactivations are issued much sooner when not enough responders are en route to the station or scene, and response times are significantly reduced.